Terms & Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. BY USING THIS SITE, YOU SIGNIFY YOUR ASSENT TO THESE TERMS OF USE. IF YOU DO NOT ACCEPT THESE TERMS OF USE, DO NOT USE THIS SITE.

COPYRIGHT

The content of this website (“Site”), including but not limited to text, video, pictures, logos, and graphics, is owned by Supernatural Elixirs, LLC dba Supernatural (“Supernatural”) and protected by United States and international copyright laws.   Except as stated herein, no material from the Site or any website owned, operated, licensed or controlled by Supernatural may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws and other laws.

TRADEMARKS

The trademarks, service marks and logos (the “Trademarks”) used and displayed on this Site are registered and unregistered trademarks of Supernatural, unless otherwise noted. Nothing on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site.  Supernatural trademarks or trade dress may not be used in connection with any products or services in a manner that is likely to cause consumer confusion.

USER CONTENT

By sharing content on Instagram, Twitter, Facebook, Pinterest, and other social media platforms using Hashtags supplied by Supernatural from time to time (including but not limited to #supernatural, #supernaturalbeing, or directly uploading content to supernatural.com, or by responding to a request by Supernatural to use your content with the hashtag #whyimsupernatural, you are agreeing to the following with regard to such shared content (the “User Content”): As between you and Supernatural, you own all copyrights in the User Content. You grant Supernatural a royalty-free, non-exclusive, perpetual, worldwide license to reproduce, display, modify, edit, create derivative work, perform, distribute, and otherwise use your User Content in connection with supernatural.com and for other commercial and marketing purposes of Supernatural, including but not limited to advertisements, catalogs, email, social media, and other marketing, all without prior approval by you. You warrant and represent that you are not a minor, you own all rights to your User Content or, that you have the right to grant Supernatural the rights described above, and that the User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.  By supplying your User Content, you are consenting to Supernatural’s collection of any personal information you provide, on behalf of Supernatural for use and disclosure in connection with the use of your User Content as described herein. If you do not agree to the collection, use and disclosure of your personal information in this way, please do not supply your User Content or otherwise provide Supernatural with personal information.

APPLICABLE LAWS

This Site is controlled and operated by Supernatural from its offices in Dallas, Texas. Supernatural makes no representation that materials on this Site are appropriate or available for use outside of the United States. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. Any claim relating to this Site and the use of this Site are governed by the laws of the State of Texas, without giving effect to any principles of conflicts of laws.  Jurisdiction and venue over any claim arising from this Site lies in the courts of Dallas, Texas.

ORDERS

For any items purchased from supernatural.com, when you click the "Complete Order" button, we'll send you an email message acknowledging receipt of your order. Your contract to purchase an item will not be complete and accepted by supernatural.com until we send you an email notifying you that the item has been shipped. All items are subject to availability and acceptance of an order is at supernatural.com’s sole discretion.

RETURNS AND REFUNDS

If you are not completely satisfied with any part of your order, please contact our Customer Service Department at (800) 815-9592 to speak with a Customer Service Representative.

We give each customer’s concerns individual attention and will provide you with the instructions for making your return or exchange. Please contact our Customer Service Department at (800) 815-9592 within 30 days of delivery so the exchange, refund or credit transaction can be arranged. You may also email us at questions@supernatural.com.

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