How it works
As you build Supernatural Rewards Points by buying products, liking social media posts, and sharing with your friends your Tiers will advance, unlocking all sorts of savings and special offers. Once you’ve signed up, you can use the rewards slide on your next checkout to use your Rewards points!
How to earn reward points
Always have your favorite Supernatural product on hand when you need it with our automatic refill services! Create your custom plan with our botanical concentrates and hand soap consciously crafted for your health and the health of the planet.
As you elevate up in tiers, you will unlock exclusive offers and up to 15% more points per purchase! Tier requirements and offers are listed below.
What are Supernatural Rewards?
The Supernatural’s Rewards program is our way of showing appreciation for you, our community. Once you join you can start collecting points from activities like referring a friend or placing an order. You can then redeem the points for upcoming orders and special offers. The more points you receive, the more you will save.
How do I join?
All you need to do is sign up, and you will receive your first 250 points! Earning Supernatural Rewards points is as simple as that.
How do I earn Supernatural Rewards Points?
You can earn points from activities such as referring friends, following our social accounts, and placing orders.
For more ways to earn points, click here.
Please note that points collected from placing an order will appear in your account 30 days after the order date (this is to allow a period for returns).
How do I view my Supernatural Rewards point balance?
Sign in to see your point balance displayed under ‘Supernatural Rewards’ at the bottom of each page and in your Supernatural account dashboard.
How much are my Rewards points worth?
Every 100 points is equivalent to $1 off your next Supernatural order. You will receive 250 Points just for signing up!
How do I redeem my Supernatural Rewards points?
As you collect points, your account will unlock a slider at checkout offering a dollar amount going towards your purchase. It’s as simple as sliding to the amount of points you wish to use for each purchase during checkout!
If you are on a mobile device, expand your “order summary” and a drop down to redeem points will appear.
If you are checking out using Express Payment options (Shop Pay, Google Pay, Apple Pay) or the Subscription checkout , you will need to use reward vouchers that will be options while in your account depending on how many points you’ve acquired. You will select the “Get reward” button and then copy your discount code and paste into the discount box at checkout.
How do I refer a friend?
You can refer a friend by email or through social media. Once signed in, go to ‘Refer a Friend’ on your account dashboard and choose your preferred option so that they can start saving too. You'll receive a $25 credit (2,500 Rewards Points) for each friend that spends at least $50 on their first purchase.
How do I move between tiers?
By earning more Supernatural Rewards points you will unlock higher tiers offering better savings and exclusive offers.
You will start your journey in the ‘Magical’ Tier. For any orders placed from November 1, 2020 - current, your points have been retroactively added to your account.
Once you reach 1,500 Supernatural Rewards points you will unlock the ‘Mystical’ Tier.
You unlock the ‘Ethereal’ Tier’s exclusive rewards by having an active Subscription membership. If you have an active Subscription and your account does not show you in the Ethereal Tier, please make sure you have created an account, HERE, using the same email as your Subscription.