Starter Set FAQs

We get a lot of questions about the Supernatural Starter Set and we would love to share with you everything you need to know about the best alchemical cleansing bundle for you, your home, and the planet! If you have a question that isn’t answered here, please don’t hesitate to reach out to us at questions@supernatural.com

What is included in the Starter Set?

Yes, reusing and upcycling is the best way to keep in tune with Mother Nature! We provide the option to use beautifully designed reusable glass bottles. The Supernatural reusable glass bottles will look beautiful on your countertops and feel more aesthetically pleasing.

The veil is thin, so take a peek at the treasures and mysteries within.

Are the Starter Set bottles and refill vials glass?

Yes. The Supernatural Starter Set bottles and botanical vials come in one of the most earth-friendly packaging available, glass!

Do I need to purchase the Starter Set to use the products?

You do not need to purchase the starter set to enjoy any of our aromatherapeutic botanicals! Just order a set of the vials or one of the 8oz refills. Click here to choose any of our refill vials and simply add them to your own reusable bottles, remember to use distilled or filtered water for the best results.

Can I just use my own glass bottles?

4 - 13oz reusable Supernatural eco glass spray bottles, one eco-friendly Glass + Mirrors cleaner, one natural Counters + Granite cleaner, one natural Wood + Floors cleaner, one natural Bath + Tile cleaner. Each screen-printed, eco-friendly bottle and custom spray nozzle are designed to last forever and cut down on plastic waste created by single-use bottles found in stores.

4 - Natural botanical, environmentally friendly, conscious concentrate vials that create 13oz of Supernatural cleaner each to fill your Supernatural spray bottles. The Starter Set includes Glass + Mirrors, Counters + Granite, Bath + Tile, & Wood + Floors concentrates, everything you need to turn your Supernatural home into a sparkling, aromatic masterpiece.

Why is it more expensive than other cleaners?

Supernatural is an elevated extrasensory experience that transforms cleaning into a calming aromatherapeutic ritual — all while being safer for you, your home and the Earth. Using high-quality ingredients and sustainable packaging and having one of the lowest carbon footprints in the industry comes at a cost – but we believe it’s worth it and we think you will, too! With 4 beautiful glass bottles that can be reused indefinitely (value: $15 each) and 4 vials of concentrate (value: $10 each), our Starter Set adds up to a value of $100 — and creating a safer home for your family and a cleaner environment is priceless.

What are the ingredients for each solution included in the Starter Set?

Glass + Mirrors - aqua/water/eau, sodium cocoyl glutamate, alcohol denat., rosmarinus officinalis (rosemary) leaf oil, colloidal silver, citral, lactic acid, citrus grandis (grapefruit) seed oil, citrus limon (lemon) peel oil citrus aurantifolia (lime) oil, citrus aurantium dulcis (orange) peel oil, sodium hydroxide, limonene

Counters + Granite - aqua/water/eau decyl glucoside, sodium cocoyl glutamate, glycerin, alcohol denat, sodium citrate ocimum basilicum (basil) oil, litsea cubeba fruit oil, cymbopogon martini oil, abies sibirica needle oil, mentha piperita (peppermint) oil, rosmarinus officinalis (rosemary) leaf oil, citric acid, colloidal silver, citral, gerinol, linalool

Bath + Tile - aqua/water/eu, decyl glucoside, sodium cocoyl glutamate, glycerin, alcohol denat., ocimum basilicum (basil) oil, litsea cubeba fruit oil, cymbopogon martini oil, abies sibirica needle oil mentha piperita (peppermint) oil, rosmarinus officinalis (rosemary) leaf oil, citric acid, colloidal silver, lactic acid, citrus aurantifolia (lime) oil, magnesium sulfate

Wood + Floors - aqua/water/eau, decyl glucoside, sodium cocoyl glutamate, sodium citrate ocimum basilicum (basil) oil, cymbopogon martini oil, abies sibirica needle oil, mentha piperita (peppermint) oil, rosmarinus officinalis (rosemary) leaf oil, citric acid colloidal silver, citral, gerinol, linalool, quillaja saponaria bark extract, olea europaea (olive) fruit oil, lavandula angustifolia (lavender) oil

Do I purchase the Starter Set each time I run out of solution?

No, we made the Supernatural glass bottles reusable! When you run out of the naturally cleansing botanicals, you can place an order for the refills. Click here to find out more about the supernatural refills!

What are the scents of each botanical solution included in the Starter Set?

All of our naturally cleansing botanicals were consciously created not only for their effectiveness but also as an aromatherapeutic sensation!

Glass + Mirrors has a refreshing and cleansing scent of alchemized citrus, blended together to uplift and work more effectively than chemical cleaners.

Counters + Granite has the fresh calming scent of peppermint with hints of soft basil for soothing your thoughts.

Bath + Tile has an inspiring scent of Eucalyptus perfect for your bathroom, backed up with the cleansing scent of citrus.

Wood + Floors scent was created to be calm and grounding with Siberian Fir, notes of Palmarosa can be picked up before settling into the soft smell of Lavender

Why does the Starter Set come with so much packaging?

Every piece of the packaging is recyclable and is there to keep your Supernatural Set of reusable glass bottles and vials safe during shipping. We also have two trees planted with every order of the Starter Set to help offset any carbon footprint.

Do these botanicals really clean?

Yes, our consciously crafted botanicals were specifically alchemized in a blend of science and nature to work more effectively than chemical cleaners and smell incredible with essential oil and botanical aromatherapy!

Are they vegan and cruelty-free?

Yes! Supernatural is Leaping Bunny certified, vegan and cruelty-free!

Are the sprayers plastic?

The sprayers are made with recyclable BPA-free plastics, they are quality crafted to last and can be easily replaced without fear of adding more harmful plastics into our ecosystem.

How do I use the Starter Set?

Supernatural works on a molecular level by using one of the most potent forces on earth, Mother Nature. By blending our carefully crafted botanicals with distilled or filtered water, you will begin elevating your cleaning experience with an all-natural cleaning product into a new ritual you will love to experience every single day. It brings you back to the present moment with its calming aromatherapeutic radiance, rejuvenating your senses and replenishing your energy. Your home will be purified by naturally cleansing botanicals, and rather than sterilizing your home with chemical cleaners your home is energized and revitalized with our non-toxic earth-conscious concentrates.

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